This Privacy Policy describes how Jewel Jingles (“we,” “us,” or “our”) collects, uses, and discloses your Personal Information when you visit or make a purchase from our website, www.jeweljingles.com (the “Site”).

1. Contact Information

If you have any questions about this policy, or if you would like to make a complaint, please contact us by e-mail or mail using the details below:

  • Business Name: Jewel Jingles
  • Support Email:  jeweljingles123@gmail.com
  • Phone Number: 9845904004
  • Business Address: Panchamatra Road, Kuvempu Nagar, Mysore – 570023

2. Information We Collect

We collect information about you when you visit the Site, create an account, or make a purchase. This information can be broadly categorised as:

A. Personal Information (Information you provide us directly)

When you make a purchase or attempt to make a purchase through the Site, we collect “Order Information,” which includes:

  • Identity and Contact Information: Name, billing address, shipping address, email address, and phone number.
  • Financial Data: Payment information (including credit card numbers, payment gateway information, etc.). Note: Payment processing is handled by a secured third-party payment processor, and we do not store full credit card details on our servers.
  • Account Information: Username and password.

B. Device and Usage Information (Information collected automatically)

When you visit the Site, we automatically collect certain information about your device and interaction with the Site (“Device Information”), which includes:

  • Web Browser and Network: Information about your web browser, IP address, and time zone.
  • Usage Data: Information about the individual web pages or products you view, what websites or search terms referred you to the Site, and how you interact with the Site.
  • Cookies: Small data files placed on your device or computer. (See Section 4 for details).

3. How We Use Your Personal Information

We use the Personal Information we collect for the following purposes:

Category of Information

Primary Purpose of Use

Order Information

To fulfill orders (processing payments, arranging shipping, providing invoices/confirmations), and for communication regarding your order.

Identity/Contact Info

To communicate with you about marketing and promotional offers, where you have provided explicit consent.

Device Information

To screen for potential risk and fraud (in particular, your IP address), and to improve and optimize our Site (e.g., by generating analytics about how our customers browse and interact with the Site).

All Information

To comply with applicable laws and regulations, respond to a subpoena, search warrant, or other lawful requests for information we receive.

4. Cookies and Tracking Technologies

We use “cookies,” “log files,” “web beacons,” and similar technologies to collect Device Information. You can control or reset your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

5. Sharing Your Personal Information

We share your Personal Information with third parties to help us use your Personal Information, as described above.

  • Service Providers: We share necessary information with service providers (e.g., payment processors, shipping/courier companies) to perform functions on our behalf.
  • Analytics: We use Google Analytics to help us understand how our customers use the Site. You can read more about how Google uses your Personal Information here: https://policies.google.com/privacy
  • Legal Compliance: We may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful request for information we receive, or to otherwise protect our rights.

We do not sell, rent, or trade your Sensitive Personal Data or Information (SPDI) to third parties for their marketing purposes without your explicit consent.

6. Data Security and Retention

  • Security: We have implemented reasonable security practices and procedures, including physical and electronic safeguards, to protect the Sensitive Personal Data or Information (SPDI) that we collect.
  • Retention: When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information, or as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.

7. Your Rights

In accordance with applicable laws in India, you have the right to:

  • Access and Correction: Request access to the Sensitive Personal Data or Information we hold about you and request that any inaccurate information be corrected or amended.
  • Withdraw Consent: Withdraw your consent previously granted to us for the collection and processing of your Sensitive Personal Data or Information. Withdrawal of consent may limit our ability to provide you with services.
  • Grievance Redressal: Lodge a complaint or grievance regarding the handling of your data.

To exercise any of these rights, please contact us using the contact information provided in Section 1.

8. Minors

The Site is not intended for individuals under the age of 18. We do not knowingly collect Personal Information from children. If you are a parent or guardian and believe your child has provided us with Personal Information, please contact us to request the deletion of that information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons. We will notify you of any changes by posting the new Privacy Policy on this page.